Products

What are your minimums? Do I have to buy a full truckload of product?

All of our minimums are stated at the bottom of our emails, mailers, and postcards. If you cannot find a minimum on our marketing materials, please contact your sales representative. Our minimums are on an offer by offer basis and we do offer volume discounts.

What food banks do you work with?

We work with many food banks nationwide from the mega food banks to the smaller county food banks. We would love to provide references upon your request.

Who are your vendors?

All of our vendors go through a rigorous application process. Our vendors have to meet requirements such as proven records with national food banks, credit worthiness, liability insurance and quality assurance policies before we call them an Approved Vendor.

What are your recall capabilities?

We have full recall capabilities from tracing products from vendors to customers, as well as announcing all related recall information on our company website.

Why are your products available?

Our products are available due to manufacturer’s discrepancies. They are quality assured and 100% wholesome. Many items are manufactured to order and reduced in cost because of the volume we represent.

Does federal law require dating?

Except for infant formula and some baby food, product dating is not required. However if a calendar date is used it must express both the month and day of the month (and the year in the case of shelf-stable and frozen products). If a calendar date is shown, immediately adjacent to the date must be a phrase explaining the meaning of that date such as “sell by” or “use before”.

Are most of your products made in the United States?

Our products are made in the US; however we do have some products imported to us upon your request. Our full disclosure policy offers detailed reasons why the product is available, dating information, and country of origin.

Do you have a catalog?

Many of our items are not stocked in a warehouse, but shipped directly from our vendors. Some of our products are available on a one time basis, so if you are looking for something specific we are a great resource. We have chosen to not stock many of our items in a warehouse where extra chargers are incurred. Rather, we ship products directly to your from our plants giving you the most savings. Anytime you are looking to purchase items, let us shop for you and save!

Do you have any programs that meet Summer Feeding requirements?

Yes. We have many summer feeding applicable items. Please reference our resources section for marketing pieces featuring these items. Whether you are serving a shelf stable meal or hot meals, you can customize your menu with our pre-packaged meals.

Do you have CN labeled products available?

Yes. We have CN labeled products available and also items not CN labeled but will meet child nutrition guidelines.

If I don’t purchase my products from Good Source, won’t they just be donated?

No. The Special Buys you see from Good Source are made available to you, the non-profit sector, instead of being sold into secondary retail stores like 99¢ stores and club stores. There are many manufacturers who do donate to nonprofits but of course, there are times when they need to get some monetary return on their imperfects or seconds items. These items we make available to you at incredible discounts.

ORDERING AND DELIVERY

How do I place an order?

To place an order, call us directly at 800.776.6758. Please feel free to email at or fax us and your experienced sales representative will contact you.

What do I do if I experience a problem with my delivery?

Good Source is proud to stand behind all of our products. Your cooperation is appreciated in documenting any irregularities or discrepancies on our deliveries. Without our documentation, we have no recourse with our manufacturers or carriers. Please follow the steps below if there is ever a problem with your delivery:

• Call your Good Source sales representative before the delivery truck leaves your dock
• Record in detail discrepancies and product conditions on the bill of lading before you sign it. Your signature is legal acceptance of the product and its condition upon delivery.
• If you are unable to verify you delivery, record on the bill of lading, “Signed Under Protest. Driver did not allow for inspection of delivery”.
• Put items you can’t use or won’t pay for back on the truck and record refusal on bill of lading.
• Any adjustments made to the bill of lading after the driver has left your dock are invalid.

Where are you located?

Good Source offers distribution centers nationwide as well as direct shipping options from our valued vendors. Good Source Solutions is headquartered in Southern California.